Effective Date: 25-Sep-2024
Last Updated: 31-June-2025
This Privacy Policy describes how Audissey Custom AV Solutions (Pvt) Ltd, located at 44B Pagoda Road, Nugegoda, Sri Lanka, collects, uses, and protects personal data through this website in accordance with the Sri Lanka Personal Data Protection Act No. 9 of 2022.
📥 How We Collect Personal Data
We may collect personal information in the following ways:
- When you fill out a registration, contact, or feedback form
- When you place an order, submit a testimonial, or request support
- Automatically via analytics tools and cookies
- Publicly available sources or where legally permitted
We do not intentionally collect special categories of personal data (e.g., biometric or health-related data).
🛠 Purpose & Lawful Use of Data
Your data will only be processed when:
- You provide explicit consent
- It’s necessary to perform a contract (e.g., managing customer orders)
- There’s a legal obligation (e.g., tax record retention)
- It supports our legitimate interests (e.g., improving the website), unless such interests are overridden by your rights
We use your data to:
- Create and manage your user account
- Respond to customer support requests
- Process orders and payments
- Collect testimonials and feedback
- Enhance our website and marketing
📤 Sharing & Disclosure
We do not sell or rent your data. We may share it with:
- Trusted third-party service providers (e.g., analytics tools)
- Authorities when required by law
- Entities in the event of a merger, acquisition, or similar corporate restructuring
All third-party processors are required to comply with data protection standards and use data strictly for the stated purposes.
🔐 Security Measures
We implement robust security safeguards, including:
- Encrypted connections (SSL/TLS)
- Firewall-protected hosting environments
- Access restrictions and staff awareness
However, no digital system is fully immune to breaches; please exercise caution when transmitting personal information.
🍪 Cookies & Tracking
We use cookies to:
- Store user preferences
- Enhance functionality and performance
We currently don’t but may in the future use cookies to measure site traffic (e.g., via Google Analytics).
You may disable cookies through browser settings. See our full Cookie Policy for details.
🌍 Cross-Border Transfers
If we transfer your data outside Sri Lanka, we ensure that appropriate safeguards (such as standard contractual clauses) are in place.
🔗 Third-Party Links
Our site may contain links to external third-party sites we do not control. This policy does not apply to their content or practices. We recommend reviewing their privacy policies separately.
🔄 Changes to This Policy
We may revise this policy to align with legal or operational changes. Updates will be posted here with a revised “Last Updated” date. Continued use of our website after changes constitutes your acknowledgment.
🧾 Your Rights Under the PDPA
You have the right to:
- Access the personal data we hold about you
- Rectify inaccurate data
- Withdraw consent at any time
- Object to or restrict processing
- Request data portability to another organization
- Request erasure of your data, when applicable
To exercise any of these rights or to address any concerns that you may have, send an email to info@audissey.lk. We will respond within 21 working days.