Customer Service, Operations & Administration
As Operations Coordinator at Audissey, you will be the person who keeps day-to-day operations running smoothly. This is a varied role that sits at the centre of the business, and the right person will find plenty of opportunity to grow into wider responsibilities over time.
What You’ll Do
Responsibilities will be assigned based on your skills, abilities, and experience and may include:
- Responding to customer enquiries via email, phone, and WhatsApp
- Coordinating the fulfilment of online orders
- Liaising with suppliers and subcontractors
- Handling general documentation and record keeping
- Assisting with accounts administration, including invoicing and payments
- Tracking and documenting incoming repair and service jobs
- Keeping customers informed of repair and service progress
What We’re Looking For
- Good written and spoken communication skills in English and Sinhala — you’ll be corresponding with customers, suppliers, and subcontractors on a daily basis. Tamil speaking ability would be a definite advantage.
- Organised and detail-oriented, with the ability to track multiple tasks and follow through reliably
- Comfortable working with email, spreadsheets, and basic office software; experience with QuickBooks would be an advantage
- Some exposure to customer service, administration, or accounts work — whether through formal employment, an internship, or self-directed experience
- A calm, methodical approach to work, particularly when managing competing priorities
- A willingness to learn how a small specialist business operates and take ownership of your responsibilities over time
Working Hours and Remuneration
Full-time working hours are 9 to 5, Monday to Friday, with a starting salary of LKR 50,000 to 65,000 offered based on experience and ability, with potential for growth as the role develops. Part-Time and/or Work-From-Home is also possible initially, with negotiable working hours and remuneration.
How to Apply
Submit your application using the form on this page. We review applications daily and respond promptly – via email – to qualified candidates.